In this ebook “Executive Guide to Service Management in an Uncertain Economy” from Realtime Nexus publishers, author Jeffery Hicks delivers an approach to service management that will show you how to meet the many business requirements of the IT department, such as reduced staff and lower budgets, all while still meeting the IT demands from customers, partners, and compliance organizations.

You will also learn how to develop an efficient service management strategy focused on effective asset management, data center automation, and management consolidation.