Assume that you enable BitLocker for the system drive on a computer that is running Windows 7 or Windows Server 2008 R2. Then, you shut down the computer. You notice the computer intermittently stops responding during shutdown.
Additionally, the operating system seems to have already shut down, and then the screen turns black. However, the computer does not turn off completely. Therefore, you may notice that the computer fan and other devices are still turned on.
This problem does not occur if BitLocker is completely disabled, or if BitLocker is enabled on a data drive but disabled on the system drive.
If you are facing this issue, Download this Hotfix here!!
You must restart the computer after you apply this hotfix.
Microsoft has confirmed that this is a problem in the following Operating Systems,
- Windows 7 Ultimate
- Windows 7 Enterprise
- Windows Server 2008 R2 Datacenter
- Windows Server 2008 R2 Datacenter without Hyper-V
- Windows Server 2008 R2 Enterprise
- Windows Server 2008 R2 Enterprise without Hyper-V
- Windows Server 2008 R2 Standard
- Windows Server 2008 R2 Standard without Hyper-V
Courtesy: To find more information on this Hotfix – Read this